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Posts Tagged ‘business’

Customer Service – From Good to Great

September 1st, 2022

No matter what business you're in, what stage of business you're at, or what industry you compete in, great customer service is non-negotiable. When the market is ever-changing, and competition is only getting tougher, excellent customer service can be a critical source of sustainable competitive advantage. There are a number of factors which lead toread more

Act Now to Secure Your .au Business Domain

August 24th, 2022

You may be aware that in March of 2022, the .au Domain Administration (auDA) introduced a system allowing businesses, individuals, organisations and associates with an Australian connection to register a “.au” direct domain, shortening the existing format, often “.com.au” or similar. This was brought in to afford website owners the opportunity to use a shorterread more

Why All Successful Businesses Have a Business Plan

August 19th, 2022

Ever wondered how the most successful, stable businesses get to where they are today? While there might be an element of luck or chance in how a business idea comes about, many can attribute part of their success to having a robust business plan in place. From long before “day one”, a business plan servesread more

Rental Property Repairs & Maintenance vs. Capital Improvements

July 18th, 2022

Rental Property Owners – do you know the difference between property repairs, maintenance and Capital Improvements? If you’re looking to claim deductions on expenses relating to either, it’s important to know the difference. We’re here to help you accurately determine whether work done on your investment property, business premises, plant, machinery or tools falls underread more

Important Payroll & Superannuation Updates

June 28th, 2022

As we wave goodbye to another Financial Year, it is important that you are aware of the important updates to payroll and superannuation that took effect from 1 July 2022. In this article, we’ll look at the changes and what you may need to be prepared for now that they are in force. Superannuation Guarantee One ofread more

Is it Time for a Brand Refresh?

May 6th, 2022

Throughout the journey of owning and operating a business, things change all the time. Customers come and go, demand for what your business provides can fluctuate, or more recently a global pandemic can force significant changes to how businesses operate. What tends not to change so often is a business’ brand. A brand refresh canread more

SMEs and WA’s Eased COVID Restrictions

April 28th, 2022

On Tuesday 26 April, the State Government announced that as of 12.01am Friday 29 April, prevailing COVID restrictions will be eased, thanks to WA’s ‘soft landing’ off the back of our Omicron peak confirmed by public health data. This is undoubtedly great news for West Australians – it means that we have come through thisread more

Starting Your New Business – 10 Critical Steps

April 14th, 2022

So, you’ve decided that the 9 to 5 grind just isn’t for you, and being your own boss is a dream you want to achieve. You take something you love doing or are really good at, and decide that your business will revolve around that. That’s all you need to start, right? Unfortunately, things areread more

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